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Administration/General Management: Receptionist/Switchboard
Receptionist - USA Swimming (Colorado Springs, CO)

The Financial Affairs division provides service and support to all other divisions within USA Swimming and the USA Swimming Foundation.

The Receptionist’s primary responsibility is to manage the company’s incoming calls and to greet and direct visitors.


Essential Duties/Responsibilities:


  • Answers and directs all phone calls coming through the switchboard at USA Swimming headquarters. Calls must be answered in a timely and professional manner
  • Greets and directs all visitors (USA Swimming related or related to use of building conference/presentation rooms)

          - Offer visitors a beverage upon arrival (offerings include coffee, tea, dasani water, coke, diet coke, and             sprite)

  • Sorts mail to include:

          - Opening all mail, and date stamping all invoices

          - Logging all checks for accounting and application of appropriate company bank endorsement

  • Must maintain knowledge of all duties of staff members to be able to transfer calls to correct staff members
  • Maintains list of general job duties for all staff members and updates quarterly
  • Updates on a weekly basis the company-wide travel calendar
  • Updates the daily sign-in/sign-out sheet
  • Updates the birthday list and sending of birthday greetings
  • Updates the staff phone directory
  • Post daily schedule on all meeting rooms
  • Handle facilities/work orders for day to day building maintenance issues
  • Prepares checks for mailing - ensure all appropriate signatures have been obtained before mailing

Miscellaneous Duties:

  • Assists with special projects, mailings, etc. for other departments as time permits
  • Handles fan mail as instructed by Business Development
  • Handles Insurance Report of Occurrence
  • Mails Membership Insurance Certificates


  • Experience as a receptionist or in customer service preferred
  • Must have a calm, friendly attitude and the ability to handle multiple phone lines
  • Must have a working knowledge of Microsoft Word, Excel and Outlook
  • Must be flexible in assisting other departments
  • Must respect the necessity for confidentiality

Since this is an immediate opening we are requesting for all applicants to be local. Please email resumes and cover letter to by Monday, February 15th.

 This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job; other duties may be assigned.


USA Swimming is proud to be an Equal Employment Opportuntiy Employer

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