The National Soccer Coaches Association of America (NSCAA) is seeking a highly-qualified and highly-motivated communications person for a six-month internship starting approximately August 1, 2013 and concluding January 31, 2014. This intern will be responsible for executing strategic objectives to further the mission of the Association and best serve its 30,000 members.

Responsibilities
The communications intern’s responsibilities include (but not limited to):

• Research and compose content for a new NSCAA website centered around college soccer
• Coordinate (and periodically host) live chats designed to educate soccer coaches
• Development of a weekly video package of contributed college soccer highlights
• Maintenance of the Association’s social media program
• Development and execution of strategic plans for the annual Convention in January
• Assist with outreach to media and college athletic departments throughout fall soccer season
• Monthly development of a newsletter for college members
• Other duties as assigned

Required Qualifications

• Attained or pursuing a degree in public relations, communications, marketing, journalism and/or sports management
• Previous intern experience and able to show project contributions during those positions
• Video production (planning/storyboarding, filming, editing using FinalCut, iMovie or similar programs)
• Superior writing and communications skills using AP Style guidelines
• Proper use of social media (Facebook, Twitter, YouTube, LinkedIn) for business purposes
• Must be able to work in a fast-paced environment
• Must be able to work within a team setting and be self-motivated to work independently
• Must be able to work efficiently, handle multiple projects at once, and work on deadline

Preferred Qualifications

• Basic HTML coding
• Knowledge of the soccer landscape, either as a player, coach or fan

Complete applications will include:

• Cover letter
• Resume
• Contact information for at least three references (name, organization, phone number, email address)

Additionally, you may be asked to provide work samples.

This communications intern will receive a monthly stipend and have access to a low-cost housing option through the Association.

Job Title:  Communications Intern
Department:  Communications
Reporting Relationship:  Senior Manager of Communications
Location of Job:  Chicago, Ill.

Communications Department Overview
The Communications Department’s main responsibilities are to create and manage content for all aspects of our business, be the point of contact for all media relationships and service other departments as well as partners by generating publicity and effectively communicating with their respective audiences. The Communications Department is a team-oriented environment that consistently works under deadlines.

Brief Narrative Overview
This position supports the Communications Department in executing the organization’s initiatives and administering day-to-day responsibilities. The Communications intern will be required to effectively communicate and handle multiple responsibilities simultaneously. The position requires the ability to write, edit, organize content, meet deadlines, proactively contribute across multiple areas of the business and be flexible on a day-to-day basis. A high level of professionalism, commitment to hard work, knowledge of soccer, strong creativity and writing skills are all imperative in this job.

Specific responsibilities include:

• Researching, writing and editing press releases, features, match reports, match notes and publications provided to media, fans and partners
• Updating our website and social media channels on a daily basis, posting written, audio and video content
• Contributing to media operations at U.S. Soccer events (Men’s and Women’s National Team matches, Development Academy showcases, etc.), including assisting with credentialing, record-keeping, answering media requests and other necessary support
• Participating in all Communications Department meetings and events, assisting with implementing the objectives of the department

Education, Work Experience, Special Skills/Knowledge Required

• Candidate should be working towards a bachelor’s degree
• Strong writing and editing skills are a requirement
• A proficient knowledge of Spanish-language skills is a plus
• Candidate should be either a communications or journalism major
• Travel may be required

Job Title: Legal Intern
Department: Legal
Reporting Relationship: General Counsel/Staff Attorney
Location of Job: Chicago, IL
Term: 40 hours/week, Mid-May – Mid-August, 2013

U.S. Soccer Overview
U.S. Soccer, a non-profit organization, is the National Governing Body (NGB) for the sport of soccer in the United States. Its mission is to make soccer, in all its forms, a preeminent sport in the United States and to continue the development of soccer at all levels.

Brief Narrative Overview
Assist two-person legal department with legal research projects and other legal matters.

Primary Duties and Responsibilities

• Legal research: various research projects (for example, researching licensing issues, antitrust, reviewing Federation contracts and the like).
• Governance: assist with issues related to internal bylaws and policies.
• Office organization: basic administrative assistance, including legal filing (requires a need to review and understand documents).
• Assistance with other legal issues and projects as assigned.

Education, Work Experience, Special Skills/Knowledge Required

• Excellent written and oral communications skills required.
• Must have at least one year completed in law school.
• Excellent legal research skills required; knowledge of Word and Excel helpful.

Job Title:  Quality Assurance Coordinator
Department:  Development Academy
Reporting Relationship:  Development Academy Program Manager
Location of Job:  Chicago, IL
Term:  40 hours/week

Brief Narrative Overview
The Quality Assurance Coordinator position works with Development Academy staff, U.S. Soccer Technical Advisors, per diem scouts and Youth National Team staff to collect and analyze player performance data, edit video clips and provide multi-media reports about players identified to possess national team potential. The coordinator will work closely with Academy administrative staff and the U.S. Soccer Communications Department to maintain the U.S. Soccer’s player identification database, collect and edit video, and generate content to promote U.S. Soccer programs.

Primary Duties and Responsibilities

• Maintain the youth player database system, including populating database with information from third parties, clubs, scouts and U.S. Soccer staff
• Upload video from U.S. Soccer and third parties into youth player database
• Edit video and populate youth player database on potential youth national team players
• Analyze information in player database
• Design visual reports about potential youth national team players, including infographics and video
• Work with Communications Department to generate content to promote the Development Academy

Education, Work Experience, Special Skills/Knowledge Required

• Candidate should be proficient in Word, Excel, PowerPoint, Adobe Photoshop and InDesign programs
• Candidate should be proficient with various video editing software
• Candidate should be able to learn quickly and meet deadlines as well as possess independent and critical thinking skills
• Occasional travel may be required
• Playing or coaching experience helpful
   

Job Title: Technical Support Specialist
Department: IT/Infrastructure
Reporting Relationship: Chief Financial Officer/Director of HR
Location of Job: Chicago, IL

Position Overview
The Technical Support Specialist will provide technical and procedural advice, assistance, support, and problem resolution to staff, vendors, and partners relating to the full complement of IT systems, hardware, and software. The position is heavily focused on customer service, both internally and externally, serving as the point person for IT support issues with all employees as well as with our vendors. The candidate will be responsible for facilitating the IT onboarding and off boarding process and troubleshooting issues on a daily basis.

Primary Duties

• Act as the day-to-day point of contact in developing, maintaining, and monitoring strategic relationships with key technology vendors and service providers
• Facilitate the acquisition, maintenance, storage, and security of company owned technology assets, including the tracking of inventory and warranty status for laptops, smartphones, peripherals, etc.
• Support, install and configure technology for headquarters, additional offices, and remote employees
• Respond to incoming support issues via phone, email and the web while providing a positive customer service experience
• Provide support for technologies including but not limited to: Windows OS, MS Outlook/Exchange, PC Hardware, iOS, iPhone, Printers, SaaS Services and more
• Act as liaison between IT and other departments to ensure quality support
• Create knowledge and self-help documents for IT and end-users
• Additional duties as assigned

Requirements/Characteristics:

• Bachelor’s degree or equivalent experience required
• Minimum of three (3) years of progressive experience as customer advocate and technical lead
• Strong customer service, interpersonal, and communication skills
• Advanced support level knowledge of Microsoft Windows Desktop OS and Microsoft Office Suites
• Intermediate support level experience with ITIL/ITSM and/or Cloud (XaaS) oriented environments
• Self-starter with focus on clear communication and understanding
• Ability to prioritize and manage a number of different projects simultaneously
• Quick learner who can function well in fast-paced, team-oriented environment
• Full-time position, minimum 40 hour work week
• Minimal travel required

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