Under direction of the Director of Licensed Officials, this position has primary authority and responsibility for determining eligibility of applicants for Special, Learner, and Guest cards. This position is responsible for ensuring to the Licensed Officials Committee that all requirements for licensing of judges, stewards, technical delegates, and course designers have been met by applicants for enrollment, re-enrollment, and promotion. Other responsibilities include assisting with staff training and oversight of work within the department, as well as contacting other staff and members of appropriate committees to perform research and to assist in the development of programs, forms, and other projects.

ENTRY REQUIREMENTS:

EDUCATION: Minimum two years of college or equivalent.

EXPERIENCE: Minimum of one year of experience in a customer service environment. Knowledge of the equine industry and United States Equestrian Federation, Inc. rules preferred.

SKILLS AND ABILITIES: Must be proficient in the use of MS Office applications and have effective data entry skills. Must exhibit exceptional customer service skills as well as excellent oral and written communication skills. Must be able to work with minimal supervision
 

**Please attach a resume in either Word Document or PDF format.**

Under the direction of the Lab Manager - Chemist, this position is responsible for the analyses of laboratory samples, ensuring compliance with laboratory protocols, effectively implementing Federation and Federation Equestre Internationale rules, analyzing equine blood and urine samples, performance techniques in the detection of banned substances, ensuring accurate and complete documentation of samples and results, preparing results to be presented at hearings and/or legal proceedings, and maintaining a clean, safe, and secure laboratory environment. 

EDUCATION:  Bachelor’s degree in chemistry, biology or related science is preferred.

EXPERIENCE:  Minimum 6 months of experience working in a laboratory is desired.

SKILLS AND ABILITIES:  Good manual dexterity required. Good analytical and problem solving skills required. Must have good organizational skills. Must work effectively with others. Must be able to stand for long periods of time.
 

Under the direction of the Director of Customer Care, the position of Customer Care Representative requires attention to detail, teamwork, and the ability to provide exceptional customer service. This position is responsible for building trusting customer relationships, identifying customer needs, making appropriate recommendations, providing accurate information, and implementing effective solutions.

EDUCATION: High school diploma or equivalent required.

EXPERIENCE: Customer service experience preferred. Experience in a call center a plus. Knowledge of USEF rules and overall operations a plus.

SKILLS AND ABILITIES: Outstanding interpersonal skills, energy, reliability and self-motivation are a must. A significant level of diplomacy and the ability to build trust is required in addition to normal courtesy and tact. Work involves extensive personal contact with others and may involve motivating and influencing others. Attention to detail and the ability to follow-through on commitments as well as demonstrated problem-solving skills required. The ability to strictly adhere to a work schedule and be consistently available for work is a critical element of this position. Must have excellent oral and written communication skills. Must have knowledge of standard office PC programs and be Internet savvy.

**A proficiency in Spanish is strongly desired and candidates may be required to take a proficiency test.**

Note:  Please attach a resume in either Word Document or PDF format.

If you would like to be notified of positions in the future with the U.S. National Governing Bodies participating in this Job Board, please press "apply" below and fill out the entire application. Make sure your email is correct and you check off the notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position and is not viewable by any U.S. National Governing Body. If you need to update, edit, modify or delete your record, please go to "Edit Your Information" above and put in your email address and password.

From time to time, the participating U.S. National Governing Bodies will be looking for interns. If you apply below and check off all of the internship notifications, you will be contacted about specific internship opportunities with these organizations posting their internships on the U.S. National Governing Bodies Job Board.

This is a notification only, not an application for a job.

You can also receive these notifications when you apply for an internship for a specific U.S. National Governing Body. Thank you. If you complete your application and then press "edit your information" you can be notified of full-time positions as well. Please complete the application first and then modify it to include notifications for full-time positions if you are in your final year of college or graduate school.