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Current available jobs in Communications:

Communications: Head of Web/Media Content
Content Manager (MNT) - United States Soccer Federation (Chicago, IL)







Position Overview

U.S. Soccer maintains a network of original content that includes social media, video, written features, design and photography. The Content Manager is fundamentally involved in each step of the creation and distribution of content across all platforms and will work with other creators (both internal and external) to develop unique and compelling content for fans of U.S. Soccer’s teams, with a heavy concentration on the Men’s National Team. The ideal candidate has exceptional knowledge of all phases of content production and experience in managing the creation and distribution of each content type.


  • Develop, schedule and manage the content plan for Men’s National Team events, including but not limited to: social, written, video, audio, graphic and photography
  • Collaborate with members of the Content and Communications teams at U.S. Soccer to execute and deliver digital content across platforms
  • Produce content in the field and at live events, individually and as part of a team
  • Manage aspects of content budgets and oversee content creators across the organization while keeping projects on deadline
  • Implement standards and procedures for the creation of content, making sure all producers are educated on process and follow guidelines
  • Assist in all other facets of the Content and Communications departments in and out of the office and in other aspects of the organization, including Coaching, Referees, Development Academy and Hall of Fame.


·         Bachelor’s degree

·         3-5 years of experience in content production, creation and management

·         In addition to possessing substantial creative capital, the ideal candidate is a disciplined manager of the overall content production process from pre-production to distribution/publishing

·         Understands the various approaches and techniques required for a wide-array of platforms, from social media to long-form, from short social videos to multi-episode series

·         Pushes the creative capacity of the content department while fitting the established voice of U.S. Soccer

·         Possesses meticulous attention to project management detail and strong organizational skills

·         Able to create and oversee schedules, maintaining tight deadlines

·         Oversees individual or team-based projects from development to completion

·         Specific knowledge of soccer is a plus but not a requirement; more important is the knowledge and ability to adapt to the environment surrounding a high-level professional sports team

·         Quick learner who can function well in the fast-paced environment mandated by professional sports

·         Full-time position, minimum 40-hour week with weekend work and extensive travel required

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Communications: Media/Public Relations Servicing
Director of E-Commerce - US Lacrosse (Baltimore, MD)

US Lacrosse, the national governing body of lacrosse, announces an opening for a Director of E-Commerce working as part of our Communications and Membership team. If you’re looking for a dynamic atmosphere surrounded by supportive, fun and passionate co-workers, then US Lacrosse is the place to be.

About US Lacrosse:
US Lacrosse, a 501(c) (3) nonprofit association is the national governing body of lacrosse. The organization has over 425,000 individual members within 67 regional chapters throughout the country and employs a national staff of more than 80 at its Baltimore headquarters. US Lacrosse provides a leadership role in virtually every aspect of the sport throughout the United States, and offers numerous programs and services to its national membership and more than one million lacrosse enthusiasts throughout the country.

General Description: 

The Director of E-Commerce is a team player that can work cross-functionally with communications, membership, sports development and IT to create great member experiences.  The objective of this position is to drive the US Lacrosse Organization forward to become leaders and innovators in designing desktop and mobile tools and functionality that improves member experience.

An important goal of this position is to bring US Lacrosse’s Brand Purpose (connect, inspire, influence and educate the Lacrosse Community through our digital properties).  This role will be responsible for the operations and functionality of the following US Lacrosse online properties:,, Mobile Coach, All new mobile applications, and 3rd party integrations.

Specific Duties and Responsibilities:

  • Improving all functionality on including content access, e-biz and my account
  • Designing, testing and delivering new functions and features across desktop and mobile devices.
  • Partner closely with the technology teams to deliver new functionality
  • Maintain a current roadmap (timeline and deliverables for all US Lacrosse for all new features and functionality).
  • Responsible for thought to delivery of new functions and features including defining the business cases and accurately documenting business requirements.
  • Develop and implement new functionality
  • Own user acceptance testing including the documentation and process to ensure functions and features are in line with the business requirements.
  • Encourage implementation of a “test and learn” culture across US Lacrosse including internal education and use of A/B testing technology.
  • Leverage analytics to improve device functionality on an ongoing basis.
  • Manage the user experience of the website including site navigation, content development, checkout funnel and promotional campaigns.

Required Skills, Education and Experience:

  • Ten years online and digital customer experience expertise
  • Proven leadership of large ecommerce, website design and mobile design projects
  • Experience with B2C or B2B ecommerce
  • Extensive knowledge of e-commerce and mobile technology analytics
  • Provide expertise on current ecommerce industry best practices.
  • Experience identifying new areas of digital opportunity beyond current organizational thinking
  • Outstanding analytical skills, strong experience interpreting test results & drawing conclusions
  • Demonstrated strong business judgment and decision-making skills; ability to identify, prioritize, and articulate highest impact initiatives
  • Ability to develop a digital strategy and roadmap combined with the technical to implement new functionality
  • Occasional evening and weekend work and travel as needed

All applicants must include a cover letter, resume, and minimum salary requirements in order to be considered for this position. Relocation costs are not included.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What is your minimum salary requirement?
2. How many years of online and digital customer experience expertise do you have and in what capacity?

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Communications: Community Relations
Education Program Coordinator - USA Triathlon (Colorado Springs, CO)

Job Title:    Education Program Coordinator                                                             

Reports To:   Coaching Specialty Manager

Department: Sport Development     



The Education Program Coordinator manages various USAT education resources and programming including online education. This role assists in coaching education accreditation including the development of the Coaching Innovation Business Retreat and works with other business units to improve collaboration and knowledge products throughout the organization. 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

          Manage the USAT webinar program including:

  • Handle all aspects of the webinar registration system, including creating surveys, technical support, and exams.

  • Collaborate with different departments and sponsors to expand USAT programs and initiatives, including Team USA, national championships, and USAT partners.

  • Create marketing campaigns and utilize social media to increase webinar attendance.


    Coaching recertification:

  • Process and approve all recertification materials and update database as needed.

  • Manage recertification of coaches including requirements and payments.

  • Maintains database of certified coaches.

  • Work with USAT staff to notify all coaches of recertification deadlines six months, three months and one month prior to deadlines.

  • Send certificates and benefits letters to all recertifying coaches.


    Continuing education:

  • Approve CEU courses for coaches and distribute certificates of completions when needed.

  • Approve and market CEU opportunities for various organizations.

  • Update website with current schedule of courses.

  • Oversee the USAT University website including all CEU exams and recertifications.


    Manage and develop the Coaching Business Innovation Retreat:

  • Work with the Coaching Certification Coordinator on setting up the location and logistics of the retreat.

  • Create marketing plans, manage the registration and payment process, and oversee on-site logistics for the event.

  • Develop curriculum to be discussed during the retreat and add additional topics as needed.

  • Select presenters and create schedule of events.


Manage the Yahoo Discussion Group for Certified Coaches.

Supervisory Responsibilities 

  • N/A


  • Bachelor’s degree from a four year university or one to two years related experience and/or training; or equivalent combination of education and experience.

  • Strong computer skills including knowledge of Microsoft Office and Adobe Connect Pro Software.

  • Ability to work independently for extended periods of time.

  • Experience presenting and speaking in front of a group.

  • This job requires travel and work during non-traditional hours including events and some weekends.

Physical Demands and Working Conditions

Normal office setting therefore the noise level in the work environment is usually moderate. The employee may occasionally lift and/or move up to 50 pounds. Specific vision abilities required include both close and distance vision. While performing duties of this position, the employee is regularly required to sit, talk and hear. The employee is frequently required to use hands to finger, handle, feel and/or reach with hands and arms. The employee is also required to stand and walk to complete tasks and occasionally may work outdoors in inclement weather (extreme hot or cold).

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Compensation and Benefits:

Full-time position located in Colorado Springs, CO.  Comprehensive benefits package including 401K, health and dental insurance.

FLSA Status: Non-Exempt

Application Deadline:  Tuesday October 14, 2014


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